Privacy Notice

Lux Artisan Chocolates, LLC.

Table of Contents

What information do we collect?
What do we use your information for?
How do we protect your information?
Do we use cookies?
Do we disclose any information to outside parties?
Third party links
California Online Privacy Protection Act Compliance
Terms and Conditions
Your Consent
Changes to our Privacy Policy
Contacting Us


PLEASE NOTE: This policy was last modified on 08 Feb 2013

This Privacy Policy (this " Policy ") applies to all account holders, users, customers and visitors (referred to as "you" or "your" below) of the Lux Artisan Chocolates website accessible at http://www.luxartisanchocolates.com, and any other website owned or operated by Lux Artisan Chocolates, LLC. ("we", "us" or "Lux Artisan Chocolates"), unless contrary or additional policies or provisions are expressly stated to apply at such other websites or with respect to a given web page or feature.

Lux Artisan Chocolates, LLC collects customer information to help us to serve you better. Rest assured, we respect your privacy and are committed to maintaining and using this information in a responsible maner and only for the purpose stated herein or otherwise with your consent. This privacy policy addresses the use and disclosure of personal information collected by Lux Artisan Chocolates, LLC.

You agree to this Policy by displaying, using or accessing the Lux Artisan Chocolates Website, by registering for an account at the Lux Artisan Chocolates Website, by placing an on-line order for any product or service provided by Lux Artisan Chocolates, by requesting a Lux Artisan Chocolates catalog, by submitting any information or other material to the Lux Artisan Chocolates Website, or by allowing or authorizing any person to do any of the same on your behalf or for your benefit. If you do not agree with this Policy, please do not register for an account on, use, or authorize another to use on your behalf, the Lux Artisan Chocolates Website or any such services or features. Questions and concerns regarding this Policy should be directed by e-mail to support@luxartisanchocolates.com.


What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or write a review. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
  • Your information helps us to better respond to your individual needs.
  • To improve our website
  • We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service
  • Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails
  • The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
    Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

    How do we protect your information?

    We implement a variety of security measures to maintain the safety of your personal information whenever you place an order or enter, submit, or access your personal information. We employ the use of a secure server so that all supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

    Do we use cookies?

    Yes, Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

    Do we disclose any information to outside parties?

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Third party links

    Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    California Online Privacy Protection Act Compliance

    Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
    As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to the My Account page.

    Terms and Conditions

    Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

    Your Consent

    By using our site, you consent to our Terms and Conditions and this online privacy policy.

    Changes to our Privacy Policy

    If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date above.

    Contacting Us

    If there are any questions regarding this privacy policy you may contact us ...

    by email : via our Contact Form
    by phone : 412-867-5172
    by paper : Lux Artisan Chocolates, 7737 Forbes Avenue Extension, Pittsburgh, PA 15221


    Copyright © 2013 Lux Artisan Chocolates, LLC. All rights reserved.
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