Frequently Asked Questions

LUX Artisan Chocolates

Table of Contents

Are your chocolates made by a machine?
How long before I get my chocolates?
Can I buy my chocolates locally?
How do I become a distributor?
Contact Us...

 

Are your chocolates made by a machine?

NO. We use machines to melt and temper the chocolate but all of our chocolates are hand made by real people that carefully pour the melted chocolate into molds. The molds are individually filled and/or topped and the pieces are removed and packaged by real hands (wearing gloves of course).

How long before I get my chocolates?

All of our chocolates are hand made and to guarantee they arrive fresh we do not make them until you order them. Most orders are made and shipped within 2-3 business days. Once shipped we will send you email with tracking information for your order. Generally speaking, your chocolates SHOULD arrive within 5-7 days of your order.

Can I buy my chocolates locally?

Generally speaking the answer is NO. We do not have brick-and-morter stores. We do sell our products through a number of distributors, mostly in Pittsburgh PA and Dayton Ohio. For a complete list of local distributors click here.

How do I become a distributor?

Simple. Contact us. Our sales staff is always anxious to help.

Contact Us...

Do you have Questions about us or our chocolates? If so you may contact us...


by email : via our Contact Form
by phone : 412-867-5172
by paper : Lux Artisan Chocolates 1808 Chislett St. Pittsburgh PA 15206


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